FREE SHIPPING
We are glad to bring our customers great value and great service. We attach importance to customer satisfaction and continuously improve our product quality and service. That’s why we provide free shipping! And use best and fastest post services around the world!
SHIPPING TO OVER 60 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, don’t worry, we will contact you and discuss all the details.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent to pay all your country’s fees.
SHIPPING TIME
Please expect your order to ship within 2-5 business days from the moment the payment has cleared.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 7-25 business days |
| Canada, Europe | 15-30 business days |
| Australia, New Zealand | 12-32 business days |
| Europe | 15-30 business days |
| Western Europe | 7-25 business days |
| Russia | 10-35 business days |
| Africa | 15-30 business days |
| Mexico, Central America, South America | 15-30 business days |
Max delivery time – 45 business days.
*This doesn’t include our 2-5 business day processing time.
LOST/DAMAGED MAIL
Propsvilleclub is not responsible for any errors made by the postal service. If your package has been lost in transit please contact your local post office to file a claim.
RETURNED MAIL
If a package is returned because the address provided to us was incorrect, we are not responsible for the cost of re-shipping it. Customer refunds cost of re-shipping the package.
REFUSED/UNCLAIMED MAIL
If delivery is refused by recipient or package is unclaimed, we will not issue a refund unless the package returns back to Propsvilleclub. Once the package returns, a refund will be applied for the cost of the items minus cost of return to the seller.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped. If not, contact us at support@propsville.club with any questions.
For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.