Terms and conditions

FREE SHIPPING

We are glad to bring our customers great value and great service. We attach importance to customer satisfaction and continuously improve our product quality and service. That’s why we provide free shipping! And use best and fastest post services around the world!

SHIPPING TO OVER 60 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, don’t worry, we will contact you and discuss all the details.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent to pay all your country’s fees.

SHIPPING TIME

Please expect your order to ship within 2-5 business days from the moment the payment has cleared.

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 7-25 business days
Canada, Europe 15-30 business days
Australia, New Zealand 12-32 business days
Europe 15-30 business days
Western Europe 7-25 business days
Russia 10-35 business days
Africa 15-30 business days
Mexico, Central America, South America 15-30 business days

Max delivery time – 45 business days.

*This doesn’t include our 2-5 business day processing time.

 

LOST/DAMAGED MAIL

Propsvilleclub is not responsible for any errors made by the postal service. If your package has been lost in transit please contact your local post office to file a claim.

RETURNED MAIL

If a package is returned because the address provided to us was incorrect, we are not responsible for the cost of re-shipping it. Customer refunds cost of re-shipping the package.

REFUSED/UNCLAIMED MAIL

If delivery is refused by recipient or package is unclaimed, we will not issue a refund unless the package returns back to Propsvilleclub. Once the package returns, a refund will be applied for the cost of the items minus cost of return to the seller.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

RETURNS/EXCHANGES:

We do not offer exchanges, but we do offer returns of brand new and unused items within 1 week of your order being received.

The returned product must be unopened. Please return it in its original packaging. If the original packaging is damaged, please return it in the same opp bag. We refuse to return damaged packaging or used products. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please, note, that shipping charges cannot be refunded, and return postage costs are the responsibility of the customer (with the exception of faulty goods).

If you do not like our products, or have any comments or suggestions on our products, please write to our customer service, we welcome your email.

Contact us at support@propsville.club with any questions or concerns!

COLOUR VARIATIONS:

Please be aware that the colors you see on your screen may not be EXACTLY true to life. We do our best to showcase images that look as close as possible to the actual color, but edits, lighting, calibrated vs uncalibrated computer screens, phone screens, etc. can all alter the color you see.

ITEM’S CARE

Due to natural and delicate nature of some of the materials, it is recommended that all items be soft cleaned or hand washed and laid flat to dry. Do not use a washer or dryer to avoid deformation of the product. Please, stick to wash care instructions for the product on propsville.com.

DISCLAIMER:

Please, note, that these items are designed to be used as photography props and not as everyday wear for babies. Please do not leave infants unattended in these items since some of the items in this shop have detail work that may pose a hazard to babies if left unattended. Propsville cannot be held responsible for failure to comply with this disclaimer.

We appreciate your business and we will do our best to make sure that you are a satisfied customer! Contact us at support@propsville.club with any questions or concerns! Thank you for supporting us!

We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time.

Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement.

You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c)violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. propsville.club may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and propsville.club has no obligation to investigate the source of any such access or use of the Site.

By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by propsville.club in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify propsville.club of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.